Frequently asked questions about PackTrack

The Android app does: it saves scans, status changes, and photos on the phone, and sends them once you tap “Sync” with a connection. The web dashboard needs internet.

Yes. Each user can be linked to one agency and only sees that agency's packages. The freight forwarder's administrator sees and controls all of them.

Wherever you need: we activate destination countries to order, with their regions. Tell us where you ship and we set them up during onboarding.

Yes. During onboarding we configure each agency's format, and from then on you import manifests and packages without retyping data.

Yes. Manifests and containers can be air or sea, and every package can be printed with its own QR label.

Yes. Each company works with its own data, isolated from the rest, and every login requires a user and a role.

PackTrack Finanzas is already available and issues PDF invoices. The VeriFactu integration is in development, as is the connection to your bank.

Between €100 and €250 a month depending on the volume of packages you process, support included, plus a one-time €300 payment for the license and initial setup. PackTrack Finanzas costs between €80 and €100 a month. Custom extra features cost €25 per hour of development. See the full detail on the pricing page.

This website is. The PackTrack dashboard is Spanish-only for now.

Based on the volume of packages you process each month: between €100 and €250. We give you the exact price during the demo.

Yes. PackTrack has a one-time €300 payment for the license and initial setup: your company, agencies and users, statuses, rates, and the import format for your Excel files.

Bug fixes, help with small configuration tweaks, and answering questions. It's included in the monthly fee.

Custom development for your operation, such as a report, an export, or a specific integration. Quoted in hours, at €25 per hour.

Yes. We run the demo for you in our demo system, with test data, so you see PackTrack working from the very first moment. If you like, we can also set up an environment with your own data.

Yes. PackTrack Finanzas costs between €80 and €100 a month, and you can use it on its own or alongside PackTrack. VeriFactu and the connection to your bank are in development.

For now, the PackTrack Mobile app is available for Android.

No. Offline mode is part of the app; the web dashboard needs internet. Everything you do in the app appears on the dashboard after syncing.

No. Photos and operations stay saved on the phone until you sync.

An app for PDF invoices, expenses from a receipt photo, income by account, stock control, warehouses, point of sale, budgets, and reports. Use it on its own or alongside PackTrack, with the same user account.

Yes. Finanzas works on its own. If you use both, you share company, users, and permissions, and you can bill PackTrack packages without copying them by hand.

Between €80 and €100 a month. We give you the exact price during the demo.

Not yet. The VeriFactu integration, the Spanish Tax Agency's verifiable invoicing system, is in development.

Not yet. We're integrating a banking provider so you can see your bank transactions and match them to your expenses and income.